As a registered charity, Community Connect is fully committed to our Donor Charter.

We also aim to comply with the guidance set out by the Charities Regulator in their document ‘Guidelines for Charitable Organisations on Fundraising from the Public’. 

We are committed to ensuring that our interactions with supporters and members of the public are of the highest possible standard. In this spirit, we welcome both positive and negative feedback. Our complaints procedure sets out guidance, should you wish to make a formal complaint.

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